Program Supervisor - Intact Family Services
Company: Brightpoint
Location: Des Plaines
Posted on: April 2, 2026
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Job Description:
Brightpoint invites you to join our team of mission-driven staff
who share a common vision: an equitable world where all children
and families thrive in strong communities. As a leader in the human
services sector for 140 years, we aim to advance the well-being of
children by investing in families and strengthening communities
through data-informed, collaborative, and preventative solutions.
The Program Supervisor of Intact Family Services is a critical
member of both the region’s child welfare team, as well as the
agency’s broader leadership team, working collaboratively within
and across programs to ensure a relentless focus on keeping
children safe and supporting families. The Intact Family Services
program provides families with intensive, trauma-informed case
management services using Solution-Based Casework (SBC), an
evidence-informed casework model of partnering with families to
help them reach their goals. As the Program Supervisor, you will
provide reflective supervision to Intact Specialists, and be a
vocal advocate for continuous program evaluation and improvement,
all with the goal of helping children and families thrive.
Candidate qualifications: Master’s Degree in Social Work or a
closely related field required. At least two years’ social services
experience required (child welfare experience highly desirable).
Child Welfare Employee License (CWEL), Child Endangerment Risk
Assessment Protocol (CERAP), and Child Abuse and Neglect (CANS)
certification required, or ability to obtain within 90 days of
hire. Ability to attend in-person meetings and events as needed
required. Valid driver's license, insurance, and a reliable vehicle
required. What You'll Do: Plan and conduct regular staff meetings.
Provide individual case consultation and supervision to staff.
Provide back up and coverage for team members, as required by
program. Responsible for monitoring and implementing the program’s
continuous quality improvement process including outcome measures,
assessments and funding reports. Develops methods to enhance the
quality of services and improve the ability of the programs to
identify and address specific individual training and consultation
needs. Job details: Compensation: Range is between $69k-$73k,
offers are commensurate with experience. The salary range provided
represents our current estimate for this role at the time of
posting and is subject to change. The final salary will be
determined based on a range of factors, including but not limited
to, a candidate's relevant experience, education, qualifications,
skills, certifications, and alignment with organizational needs. We
are dedicated to fair and equitable compensation practices and are
committed to fostering a diverse workforce while providing equal
opportunities for all candidates. Additional Compensation: A $3,000
CWEL Stay Bonus payable in two installments: $1,500 after 6 months
of consecutive employment and $1,500 after 12 months of consecutive
employment. Eligibility for the bonus is contingent upon the role
requiring the CWEL certification. Benefits: Medical/dental/vision
insurance, 3 weeks paid time off in the first year including the
week between Christmas and New Year’s Day (PTO increases with
tenure); 11 paid holidays, supplemental insurance options, 401(k)
with match ( more benefits details here). Location: Hybrid
(remote/in office), must be within reasonable driving distance to
Des Plaines, IL. Schedule: Full-time, salaried; general business
hours with some flexibility required for on-call responsibility and
special projects. We don’t just hire talent—we grow it: Emerging
Leaders will have access to leadership development opportunities
and one-on-one mentorship. Student Loan Forgiveness: Brightpoint is
an approved agency for Public Service Loan Forgiveness (PSLF) .
Keywords: Brightpoint, Palatine , Program Supervisor - Intact Family Services, Social Services , Des Plaines, Illinois
