MerchantSalesProductSolutionsManager-HealthcarePayments-VicePresident

Company: Hispanic Alliance for Career Enhancement
Location: Chicago
Posted on: May 28, 2025

Job Description:

Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs.As a Product Solutions Manager in Healthcare Payments, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.Job responsibilities

• Lead solutioning and the adoption of existing and upcoming client-facing products and capabilities, defining and configuring solutions that address clients' needs and objectives.
• Serve as a subject matter expert on a defined set of products and capabilities, with a deep understanding of clients' needs and industry trends.
• Support Sales in pricing, pipeline planning, account planning, and team training on product knowledge through collaboration on training and collateral materials.
• Engage with client teams to understand pain points and refine solutions, while regularly communicating client feedback to Product teams to inform the product roadmap.
• Maintain a sales mentality, being goal and quota-driven.
• Stay organized in a fast-paced environment, managing multiple projects simultaneously.
• Source new opportunities and shepherd inbound requests.
• Demonstrate a proactive and hardworking nature.
• Consult with clients to understand current and future states, leveraging product implementation experience.
• Collaborate with other departments to fulfill client needs in treasury and banking.Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in problem-solving across multiple teams and products.
• Extensive experience working in a sales cycle and engaging with clients regularly.
• Experience modifying preconfigured solutions to meet complex problems.
• Proven success in a highly matrixed and complex organization.
• Understanding of healthcare, specifically Revenue Cycle Management.
• Strong communication skills, both verbal and written.
• Critical thinking abilities across various scenarios.
• Willingness to travel up to 25%.Preferred qualifications, capabilities, and skills
  • Strong technical skills with knowledge of system integrations.
  • Proficiency in Microsoft Office and Salesforce.
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Keywords: Hispanic Alliance for Career Enhancement, Palatine , MerchantSalesProductSolutionsManager-HealthcarePayments-VicePresident, Other , Chicago, Illinois