Restaurant Manager

Company: Sterling Engineering
Location: Chicago
Posted on: April 3, 2026

Job Description:

Job Description Job Description Job Title: Multi-Unit Restaurant Operations Manager (Bilingual English/Spanish) Location: Chicago, IL (primary site on the Southwest side) Employment Type: Full-Time Company Overview A well-established, family-owned food organization with deep roots in the Chicagoland market is seeking an experienced operations leader to support its restaurant division. Known for its commitment to authentic cuisine, quality standards, and consistent customer experience, the organization operates several high-traffic restaurant locations that serve the local community. Position Overview The Multi-Unit Restaurant Operations Manager will oversee the day-to-day performance of three restaurant locations, supporting approximately 80 team members across sites. This position collaborates closely with location-level supervisors and senior leadership to ensure operational consistency, strong team performance, and high-quality guest experiences. The ideal candidate brings a hands-on leadership approach, strong communication skills in both English and Spanish, and prior success managing multiple locations or large restaurant teams. Core Responsibilities - Oversee operational performance across three restaurant locations, ensuring consistency in service, quality, and cleanliness standards. - Provide leadership and guidance to on-site supervisors, supporting team performance and accountability. - Manage staffing levels, scheduling strategies, and labor efficiency for a multi-location workforce of approximately 80 employees. - Partner with leadership on recruiting, onboarding, training, and employee development initiatives. - Monitor operational expenses including labor, food costs, and supplies to maintain profitability targets. - Ensure adherence to food safety, health, and labor compliance standards. - Address customer concerns and operational challenges in a timely and professional manner. - Identify opportunities for process improvements to enhance operational efficiency and guest satisfaction. Qualifications - Bilingual proficiency in English and Spanish is required. - 4 years of restaurant management experience, preferably within high-volume environments. - Experience overseeing multiple locations or large teams strongly preferred. - Demonstrated ability to coach, develop, and motivate supervisors and hourly staff. - Strong understanding of restaurant operations, workforce planning, and food safety practices. - Comfortable working in a fast-paced, hands-on leadership role.

Keywords: Sterling Engineering, Palatine , Restaurant Manager, Hospitality & Tourism , Chicago, Illinois