Director of Operations
Company: LSG Sky Chefs
Location: Des Plaines
Posted on: March 23, 2026
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Job Description:
Job Title: Director of Operations Job Location: Des
Plaines-USA-60016 Work Location Type: On-Site Salary Range: Salary:
$126,015 - $169.958 About us LSG Sky Chefs is one of the world’s
largest airline catering and hospitality providers, known for its
outstanding reputation and dynamic approach in the industry. Voted
“Airline Caterer of the Year in North America” for 2023 and 2024,
we are committed to excellence and innovation, driven by the
dedication and expertise of our talented employees. Our team
members are the heart and soul of our success, consistently
delivering exceptional culinary experiences and outstanding service
to our clients and their passengers across North and Latin America.
Role Purpose Statement We are seeking a dynamic, hands?on Director
of Operations who thrives in fast-paced environments and is
passionate about leading large teams, optimizing processes, and
driving performance at scale. If you’re energized by operational
complexity and inspired by the challenge of delivering excellence
every single day, this is your opportunity to make an impact at a
flagship operation. Main Accountabilities Business Strategy,
Policies and Tools Execute the implementation of the CSC planning
Ensure compliance with the policies provided by CSC and Corporate
Managing Business Provide data for the development of an annual
business plan and budgeting for the CSC Implement the short -term
manufacturing (or operation) planning in coordination with other
relevant interfaces. Ensure efficient and timely corrective actions
in case of significant deviations Oversee the CSC economic and
operating performance. Ensure that the CSC is managed and
controlled efficiently in line with the company’s framework and
market requirements. Ensure optimal deployment of human, technical
and material resources in the CSC Ensure the ordering of all
materials needed at the CSC Ensure that the CSC work methods are in
line with the company’s standards and customer contracts Initiate
Capex requests Initiate and control continuous optimization of
processes Ensure the compliance with safety, health, environmental
and quality guidelines provided by Corporate and local regula¬tions
and customer requirements Ensure clear communication and close
cooperation with all relevant internal and external interfaces
Leadership Ensure that the area of responsibility is properly
organized, staffed and directed Guide, motivate and develop the
subordinate employees within the Human Resources Policy
Participates in coaching the expanded Global Performance System
(GPS) process, as well as additional career development activities
to enhance the effectiveness and potential of the team Make the
company's values and management principles live in the
department(s) Plan / Implement and control the cost budget in the
area of responsibility; initiate and steer corrective actions in
case of deviations Participate and support company sponsored
initiatives such as Global Quality Standard (GQS), Hazard Analysis
and Critical Control Points (HACCP), Lean Manufacturing, Employee
Safety Knowledge, Skills and Experience Bachelor’s degree in
Operations, Business, Supply Chain, or related field 5 years of
senior operations leadership experience in manufacturing, food
service, aviation, logistics, or similar high-output environments
Proven ability to lead large teams in a dynamic, multi?shift
operation Strong knowledge of safety and regulatory compliance
(FAA, OSHA, FDA, USDA) Experience managing P&L, budgets, and
operational KPIs Lean, Six Sigma, or continuous improvement
experience Preferred Experience in airline catering or aviation
services Background in operational transformation or large?scale
process optimization LSG Sky Chefs is an EEO and Affirmative Action
Employer of Women/Minorities/Veterans/Individuals with
Disabilities.
Keywords: LSG Sky Chefs, Palatine , Director of Operations, Hospitality & Tourism , Des Plaines, Illinois
