Customer Account Manager - Domestic
Company: AIT Worldwide Logistics, INC.
Location: Palatine
Posted on: September 1, 2024
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Job Description:
Customer Account Manager - Domestic
Job Locations
US-IL-Palatine
ID
2024-4151
Category
Operations
Position Type
Regular Full-Time
Introduction
Join us at AIT, where we believe every day presents an opportunity
to make a global impact! We're problem solvers, driven by our
curiosity and creativity, in endless pursuit of solutions for our
customers. Together, we champion the strength of our global teams.
And, as trusted advisors, we go above and beyond, working together
in a supportive and collaborative environment to ensure customer
satisfaction. Through the company's continued growth, we challenge
ourselves to be better, continuously learning and growing in our
dynamic environment. Helping others is at the core of our culture,
join us in finding fulfillment by giving back to our local
communities as the united team that is AIT. Find out what our
people deliver. means when you come move the world with us! Hear
directly from our teammates at AIT Worldwide Logistics and make us
the next stop on your career journey.
Overview
The Domestic Customer Account Manager is responsible for day-to-day
management of, and expanding, the client relationship. In addition,
the role will be responsible for customer service (24/7), tracking,
routing, problem resolution, vendor compliance, account
profitability, and all other assigned projects as dictated by the
needs of the client. This role requires excellent organizational
and communication skills while working in a high volume and fast
paced environment. The Customer Account Manager is the primary
point of contact for a large revenue-producing and more complex
customer base responsible for all steps in the logistics process
for these customer(s), which may not be routine in nature.
Responsibilities
Qualifications
What AIT Can Offer You
In addition to your base compensation, you may be eligible for a
bonus based on achievement of business and/or individual
performance metrics (dependent on position). Benefits offered
include Medical, Prescription, Health Savings Account, Flexible
Spending Accounts, Dental, Vision, Life, AD&D, Disability,
Supplemental Health, Employee Support program, Paid Parental Leave,
Pet Insurance, 401(k) and Tuition Reimbursement for your personal
development. In addition, teammates may be eligible for up to 10 to
20 days of vacation (depending on tenure), 2 personal days, 5 sick
days, 5 volunteer hours, and 6 company holidays (plus Veterans Day
for Veterans) annually.
About AIT Worldwide
AIT Worldwide Logistics is a global freight forwarder that helps
its customers grow by expanding access to markets all over the
world where they can sell and/or procure raw materials, components,
and finished goods. For more than 40 years, the America's-based
supply chain solutions leader has relied on a consultative approach
to build a global network and trusted partnerships in nearly every
industry, including aerospace, automotive, consumer retail, food,
government, healthcare, high-tech, industrial and life sciences.
Backed by scalable, user-friendly technology, AIT's flexible
business model customizes door-to-door deliveries via sea, air,
ground, and rail-on time and on budget. With expert teammates
staffing more than 100 worldwide locations in Asia, Europe, India,
and North America, AIT's full-service options also include customs
clearance, warehouse management and white glove services. Learn
more about AIT Worldwide Logistics, our culture and core values in
action here. AIT Worldwide Logistics is an Equal Opportunity
Employer - M/F/Veterans/Disabled. If you are unable to apply online
due to a disability, contact Human Resources at 630-766-8300 ext
5218.
Keywords: AIT Worldwide Logistics, INC., Palatine , Customer Account Manager - Domestic, Executive , Palatine, Illinois
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