Service Engineer
Company: Sumitomo Electric Carbide
Location: Chicago
Posted on: April 1, 2026
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Job Description:
Description Sumitomo Electric Carbide, Inc. a world leader in
the production and distribution of tools for metal cutting
industries currently has an opening for a Service Engineer in
Chicago, IL . Company Overview One of the largest carbide
manufacturers in the world, Sumitomo has been operating in the
United States since 1979 with multiple US based tooling
manufacturing facilities. A technology first mentality has driven
Sumitomo to be a leader in product development, quality and
customer satisfaction. The Sumitomo Electric Group employs over
250,000 people globally throughout 40 countries, more than 3,500 of
which are part of the Hard Metals division. Sumitomo develops,
manufactures and brings to market the finest cutting tools in the
industry. We strive for excellence, so we require the best. A
rapidly growing company with ever expanding opportunities for
employee growth has made Sumitomo a great career choice. To learn
more about Sumitomo Electric Carbide, Inc., please visit
www.sumicarbide.com . The position is responsible for a broad range
of Service Engineer activities such as: Job Duties and
Responsibilities Confirms Tooling Specifications by consulting with
customer, Sales Engineer and/or Supervisor to plan tooling
requirements; by providing tooling recommendations; by studying
blueprints, sketches, machine parts or specifications to determine
installation procedures; and by observing and listening to
operating machines or equipment to diagnose tool malfunction and
recommend adjustments as necessary. Communicates with Customers by
communicating regularly with customers; by responding to questions
in a timely manner; and by providing customers with test data,
observations, and corrective measures necessary to improve tool
performance. Performs Administrative Duties by submitting monthly
reports, test reports, trip reports, call schedules, and call
reports; by managing the sample account, trunk stock account, and
expense account; and by performing any other duties as directed by
Management. Skills/Experience Associate’s degree from a two-year
college, vocational or technical school and two to four years of
experience and/or training; or equivalent combination of education
and experience/training Experience working in a CNC environment
Exceptional competency in CNC machining Must have experience in the
cutting tools industry or similar industry Must be able to use a
computer and applications such as Microsoft Outlook, Word and Excel
Effective management of time and resources, strong organizational
skills, effective communication and compliance with established
policies and procedures Sumitomo offers excellent benefits and
competitive salary for the right candidate! If qualified, please
send your resume and cover letter explaining your strengths and
accomplishments. About Sumitomo Electric Carbide, Inc. One of the
largest carbide manufacturers in the world, SCI has been operating
in the United States since 1979 with multiple US based tooling
manufacturing facilities. A technology first mentality has driven
SCI to be a leader in product development, quality and customer
satisfaction. The Sumitomo Electric Group employs over 250,000
people globally throughout 40 countries, more than 3,500 of which
are part of the Hard Metals division. Sumitomo develops,
manufactures and brings to market the finest cutting tools in the
industry. We strive for excellence, so we require the best. A
rapidly growing company with ever expanding opportunities for
employee growth has made Sumitomo a great career choice. To learn
more about Sumitomo Electric Carbide, Inc., please visit
www.sumicarbide.com . About Sumitomo Electric Group Since the
founding of Sumitomo Electric Industries, Ltd. in 1897 with copper
wire production, we have developed many new technologies and
product through innovative R&D activities based on Sumitomo
Electric manufacturing technologies for electric wires and power
cables. With more than 320 subsidiaries worldwide, we continue to
introduce a wide variety of products that fulfill the expectations
of society, in five business fields: Automotive, Information &
Communications, Electronics, Environment & Energy, and Industrial
Materials. To learn more about Sumitomo Electric Group, please
visit www.sumitomo.com .
Keywords: Sumitomo Electric Carbide, Palatine , Service Engineer, Engineering , Chicago, Illinois
